– Mr. Minchev, Telelink is in the process of internal reorganization. What kind of transformation does a high-tech company need?
Transformation is something that each company should consider in order to stay competitive. The transformation of Telelink aims to help us better align our offerings in order to meet the challenges of the digital environment. Our ambition is to implement digital tools, which will help us create higher productivity for the company, our employees and our clients, by introducing additional automation in processes. Generally, people are reluctant to change, since it brings uncertainty and risks. And this is a major challenge for all of us, as persons, organizations and society – if we don’t embrace change, we can become obsolete, that is why it is the most adaptable that survives, not the strongest.
– Which kind do you consider yourselves to be?
We realized that we need to transform ourselves in order to adapt to the new business reality. We initiated these processes last year and they are multidimensional.
– Artificial intelligence is a hot topic today. Is it going to “kill” hundreds of thousands of jobs?
The development of artificial intelligence and machine learning are driven by the enormous amounts of data, which is generated in the digital economy. 90% of all the data in the world has been generated over the last couple of years and will grow in unprecedented way in the near future. For instance, an hour and a half of driving a “connected” or autonomous vehicle will generate an excess of 1000 DVDs worth of data, the processing of this amount of data, in a timely manner is impossible for humans, so yes, the development of artificial intelligence is imminent and is surely going to have an impact on the labor market, but it will be twofold – some jobs will disappear but others will emerge. And this, again brings us to change and transformation – perhaps the biggest challenges for our generation. For the generations to follow, they will be part of the everyday life – the new status quo.