We take care of your entire communication platforms
Outsource operations and support for your enterprise communication environment
Pro-active service management offering that is suitable for organizations who wish to outsource IT operations and receive pro-active monitoring, incident and problem management, configuration and change control, planning for future demand and many more. We help you enable new business outcomes by reducing risk and operational cost, deploy new applications faster no matter where they reside (on-premises or in the cloud).
Services
- We can manage various configuration elements in your infrastructure
- Pro-active Monitoring
- 24x7x365 Availability
- Remote and On-Site Localization
- Resolution of Faults
- L1 and L2 Software Configuration Support
- L3 Escalation to Vendor
- Root Cause Analysis
- Configuration Management and Backup
- Change Management
- Design Changes and Consultancy
- Capacity, Performance, and Demand Planning
- New IT Services
- Regular Reporting
- Incident Management